Discover Our Privacy Policy

Reservation Centre is the owner and operator of an online platform that offers users travel and leisure-related information, suggestions, and services. These services include tools for researching and/or making reservations for flights and hotel services. We call them our "Services" in this Statement.The data you and others give us improves our capacity to offer more relevant, customized, and useful services.

This Privacy Policy outlines Reservation Centre's methods of gathering, using, handling, distributing personal data. This Policy covers visitors and users, social media accounts, and other services—collectively, our "Services". Under this Policy, you may locate the Reservation Centre in charge of your data and hosts of a certain Service. Please be aware that using our Services also comes under the Reservation Centre Terms and Conditions.

Personal Information Collected by Us

Personal information is data that either directly or reasonably might be linked to you, identifies, refers to, characterizes, or can be used to contact you. There is no substantive difference between the phrases "personal information" and "personal data" for the purposes of this Policy.

When you access or use our Services, we gather and analyze data from and about you to offer the Services in a more tailored and relevant manner. For example, some data we get passively—that which comes from cookies or other similar tracking technology or our servers. Some of the data we get comes from you, connected companies, business partners, and other independent outside sources.

The information that is collected by us includes:

• Contact details—name, phone number, postal and email addresses
• Billing and other payment data like credit card number, cardholder name, expiry date, verification code and billing address from your bank account.
• Documentation to assist travel and planning
• Password and username
• Details about your Reservation Centre membership
• Pictures, notes, forum and social media postings, and videos you might have sent us
• Geographic information for geolocation
• Device information including when you used our Services and details on the Device used (for example, IP address, software or web browser used, chosen languages, distinct Device and advertising identifiers)
• Online activity comprising pages you visited, material examined, and apps examined
• Additional personal data about yourself that you have freely shared
• History of purchases and booking
• Messages both inbound and outgoing when you get in touch with our customer support line.
• Data you sent to other outside third-party businesses to log into social networking. This covers freely available data including name, age range, and email addresses.

Information Obtained From Third Parties

Third-party websites, apps, social media networks, and services our group companies, travel partners, and other third parties, including those who have shared their travel itineraries with you via our Trips service, may also provide some categories of personal information to us from outside sources. Should you already be a Reservation Centre user, we will combine this data with information gathered via our Services and apply and distribute it for the reasons outlined below.

Third party personal information we might come across falls under the following categories:

• Your name
• Contact number or email address
• If you connect to our Services using social media or communicate with Reservation Centre by liking or commenting on our social media pages we may receive information from that social media (e.g., your name, age, gender, photograph, and other personal information related to that account).
• How you use third-party websites, apps, and services; information relating to your interactions with our advertising and marketing materials; demographic information about users of our Services; browsing, purchase, usage, and advertising details.
• Information about restaurant or travel accommodation and bookings you make through our group companies and travel partners; and recommendations for hotels or other accommodations or complementary services.

How Do We Use Your Information

As you know, we acquire personal data in many ways. We utilize them differently; they are:

Communication: We use your personal information to contact you about your vacation booking. We notify customers of flight delays and cancellations before departure using the data.We interact with service providers and travel partners to fulfill your trip booking or transaction using your personal information.

Providing Services: We utilize your information to curate a vacation plan, mail it to you, and handle airport procedures including luggage, handling, chauffeur, pickup, and drop. We process cancellation fees and refunds using your financial details per refund and cancellation policies.

Analytical: Analyzing your website activity with your personal information helps us enhance our services. We also use your data to personalize travel services and improve our website's user experience. We use your information for surveys to get your thoughts on our services and improve them.

Legal Compliance: We comply with legal duties, laws, legal enforcements, tax and accounting regulations, and other legal actions as and when needed using your personal information.Here are some other ways we make use of your data:

• Travel Agency Services
• Travels and Package Services.
• Regarding reservations and bookings.
• Communication in Marketing.
• Purposes of Payment and Billing
• Safety and Encryption.

How Personal Data May Be Disclosed?

As you know up to now, we compile a lot of personal data from your end for several purposes. We shall underline in this part the several entities we reveal your personal information with apart from the most evident specified in the section above. Except for our corporate affiliates and service providers noted above, we do not control these businesses, hence the sharing of your personal information to them is subject to their privacy policy and security procedures. We thus advise you to review the privacy policies and agreements of the companies whose goods or services you buy. We will not be accountable for any transactions made with any of the companies you dealt with through our website; you bear all responsibility for any purchases.

Third-Party Links:

Third-party links or websites might find a place on our website. We are not liable or responsible for their website or contents even if we admit they are visible on ours. Their privacy practice is not our responsibility either.

This Privacy Policy page solely addresses the Reservation Centre and excludes any other third-party websites visible on our website. We highly advise you to carefully review their privacy policy before making any purchases or bookings from the third-party websites on our website. On the other hand, should the use of the third-party websites from our site cause any negative effects, we will not be held accountable or liable for any losses or damages resulting from them either for you or your information. Therefore, you are traveling to the third-party links on our website at your own risk and alone responsibility falls on you.

Privacy Policy Changes:

We own our website and have all rights to edit, delete, or change it. We update our Privacy Policy for legal, commercial, operational, and regulatory reasons. When necessary, we notify you of Privacy Policy page updates.

However, we are not required to notify you of any Privacy Policy page modifications. When booking trips or making purchases on our website, please read our privacy and conditions. Your sole obligation is to review our Privacy Policy and Terms to avoid such issues. Continued use of our website implies full agreement to our Privacy Policy. To prevent legal issues, please do not use our services if you do not agree to our Privacy Policy.